Entry Instructions

Please bring a print out of this e-ticket with you and proceed to the main reception. We reserve the right to verify your identity, so please bring original government issued photo ID, or the credit card you used to purchase the ticket.

This ticket is the property of Farah Experiences LLC, the operator of CLYMB™ Abu Dhabi (the 'Attraction'). Your participation in the experience and entry into the Attraction is subject to specific product terms and conditions, our general terms and conditions and those set out below:
You have purchased a First Time Flyer ticket. The number of flights you have purchased is set out above. The length of your whole experience is approximately 90 mins which includes check-in, gearing up, training and safety briefing and your flight. Please be aware that each flight is typically about 60 seconds in length.

60 minutes before your scheduled start time, please report to reception;
This experience is only valid on the date and at the time set out above. If you miss your slot, or are late, you will lose your entitlement and will not be entitled to a refund;
Your entitlement is only valid for one person and cannot be shared;
It is a condition of participation that you sign (or if you are aged 17 or under, your parent or legal guardian signs) the disclaimer form. All participants must undergo a safety briefing;
Guests aged 11 or under must be supervised by a responsible adult aged 18 or over, throughout the experience;
Government issued photo ID may be required as proof of age;
You may not bring food or drinks into the Attraction (1 litre of bottled water is permitted);
You may reschedule your booking at no additional cost, provided you inform us at least 48 hours in advance, by calling +971 600 511115; Re-booking is subject to availability. Rescheduling your booking with less than 48 hours’ notice will be subject to a charge;
This ticket is non-exchangeable and non-refundable and is void if altered or damaged;
Only third parties specifically authorised by us in writing may re-sell or transfer this ticket. Tickets purchased fraudulently, or from an unauthorised third party are void, so please only purchase tickets from reputable sources;
Participation is at your sole risk and, to the maximum extent permitted by law, we accept no liability for loss, injury or damage sustained in the Attraction;
In exceptional circumstances we may need to amend or cancel your booking. If we cancel your booking, you will be entitled to a refund for the cost of this product (our sole liability to you will be a full refund of the product price you paid). If you purchased this product from a third party, your refund request must be processed via that third party;
By booking the experience you confirm you meet the participation conditions set out on our website. You understand that if we later find out you do not meet the participation conditions, your experience will be cancelled, and you will not be entitled to a refund;
All experiences require you to wear safety equipment provided by us; this is mandatory and there are no exceptions;
We may deny admission or remove you from the Attraction at our discretion. The Attraction employs professional instructors who reserve the right to end an experience if they believe the participant may endanger themselves or other members of the public;
The Attraction is fully inclusive and welcomes people of determination. If any member of your group has specific requirements it is vital that we receive at least 24 hours advance notice, so we can adjust the experience where necessary;
Please contact Yas Concierge in advance if you have any questions or concerns about safety or the eligibility of participants (+971) 600 511115, contact@yasconcierge.com;
CLYMB™ Abu Dhabi General Terms of Entry apply, available here.

Special Terms and Conditions Relating to Covid-19

For the health and wellbeing of our guests, the following special terms and conditions apply until further notice:

Guests will undergo thermal scanning prior to entering the Park;
Guests must wear face masks inside the Park: requirements vary in each Park, please refer to the official website for specific guidance;
The mask policy will be enforced for children as well as adults, provided the child is (i) aged two or over (ii) does not suffer from difficulty breathing (iii) does not have chronic diseases and (iv) can remove the mask unassisted if required;
The following guests must refrain from visiting the Leisure Facility: guests with possible symptoms of Covid-19; guests who are required to quarantine under official guidance; guests who fall under a ‘high-risk’ category as defined by the Department of Health – Abu Dhabi;
Guests must keep a minimum of 2 meters social distance from others (except for families who live in the same household);
Additional rides restrictions apply;
Certain rides, attractions, experiences and products may not be available. Closures and changes to operating hours may occur, please check the Park website for the latest information before you travel;
We reserve the right to deny admission, or remove you from the Park (without a refund), if you fail to follow the safety rules;
Age restrictions may apply to entry into the Park.

These special terms and conditions will be updated in accordance with official guidance. Please check for the current rules by contacting Yas Concierge before your visit.

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First Time Flyer Experience

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