As part of our continued commitment to the health and safety of our valued guests and colleagues, CLYMB™ Abu Dhabi will remain closed until further notice. We appreciate your understanding during this time, and look forward to welcoming you back to our World-Leading Attraction soon, In the meantime, please continue to visit our website for updates. Below you will find information on tickets and experiences during the temporary closure period. Please continue to check this page for updates.
TICKETSFirst-Time Experiences – Flying & Climbing Guests who have purchased first time flying or climbing experiences (including Friends & Family offer) are eligible for a complimentary date change or full refund. Pro-Flyer Experiences Guests who have purchased a pro-flyer experience, will be contacted in due course.
HOW TO PROCESS A REFUND OR DATE CHANGE?If you purchased your ticket from us directly, please contact Yas Concierge (Email: firstname.lastname@example.org Phone: 600 511115 (within UAE), (+971) 2 496 8000 (Outside UAE), Daily between 8:00am - 8:00pm (GST).
If you purchased your ticket from a third party, please contact that third party for the amendment/refund policy.
Please note that we are not responsible for additional expenses, such as travel expenses.