Etihad Guest Miles

Download the Etihad Guest app and link up to 5 UAE issued Visa Payment cards to your Etihad Guest account, and swipe your registered payment card in any terminal in Ferrari World Abu Dhabi, Yas Waterworld, Warner Bros. World Abu Dhabi, and CLYMB.
You will earn 1 Guest Mile and 1 Tier Mile per AED 3 spent and earn Tier Miles on redemption transactions.

If you have enough Etihad Guest Miles in your account at the time of purchase, you will be prompted with a push notification to redeem your Etihad Guest miles instead of earning them. To spend your miles, your push notifications must be on to allow you to select the redemption option.

Tier miles account toward your Tier level, and cannot be used to for redemption transactions

You will earn 1 Tier mile for every AED 3 spent on purchases above AED 50.
You can also earn Tier miles when spending your Etihad Guest Miles for redemption transactions. You will earn 1 Tier mile for the value of every AED 3 above AED 50 contributing to your Tier status.
There is no limit to how many Etihad Guest Miles you can earn or spend in a year, and you can earn a maximum of 20,000 Etihad Guest Tier miles within one calendar year from your first transaction.

The redeemed monetary transaction amount will be refunded onto your registered Visa card used within 14 days after your redemption is confirmed.

Redemption purchases must be made in full with Etihad Guest Miles. You will receive a push notification giving you the option to spend your miles if you have enough Etihad Guest Miles in your account.

If you have returned your full purchase you will not earn Etihad Guest Miles on this transaction. Partial refunds will earn a portion of the Etihad Guest Miles and Tier Miles.
Redemption transactions are not reversible and miles redeemed are not refundable.

Etihad Guest Miles will be awarded within 24 hours for food and beverage, adventure activities and movie theaters, and 15 days for all other merchants, post Eligible Transaction.

In case miles are not credited to your Etihad Guest account within a period of 40 days, you can raise a request under retroclaims@etihadguest.com for transactions within 6 months of purchase, submitting your membership number with the proof of purchase (receipt) made with your registered Visa card. The registration date of your Visa must be prior the date of purchase.